Customer Service Representative - Bilingual (English/Spanish) - Apoyo Financiero

Apoyo Financiero Inc. is a fast-paced and rapid-growth Loan company serving under-banked communities. We have helped over 40,000 clients and funded o...

GENERAL REQUIREMENTS (Our ideal candidate)

Experience in sales and collections preferred. Minimum 1 year of customer service experience, (Retail, Sales, Financial Services).

Service-oriented and able to resolve customer grievances.

Strong phone presence and experience dialing multiple calls per day

Bilingual (English/Spanish).

Numeric data skills and accuracy with computer (typing speed 40 wpm minimum).

Self-motivated and a strong desire for professional growth

Open to receive constant feedback and willing to become an expert on credit business.

High School diploma or College preferred.

BENEFITS

The base hourly rate for this position is $18.00 - $19.00.

The hourly range is specific to the location of this job posting, and according to education level and experience level. 

Medical benefits.

401(K) Retirement plan.

Generous PTO

paid holidays

paid sick days

paid bereavement days for direct family members

paid vacation days

An inspiring career path that will benefit you, your family and your community.

Growth and training career opportunities into leadership roles.

$350 Employee Referral Bonus

POSITION

Non Exempt Positions.

Two days off per week including Sundays.

This is not a remote position offer

We are an Equal Opportunity Employer

Apoyo Financiero participates in the Internet-based employment eligibility verification system E-Verify operated by the U.S. Citizenship and Immigration Services.

We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.