Customer Service Representative - Bilingual (English/Spanish) - Apoyo Financiero
SAN FRANCISCO, CA 94110
About the Job
Marketing and Sales - Make our company known, sell our product and get prospects in influence of the branch
Exceptional customer service - actively and genuinely listen to our customers’ needs.
Loan processes - specific knowledge about lending products and financing, also Credit history analysis.
Collection activities – monitor accounts to identify outstanding debts, take actions to encourage timely debt payments, and update account status and collection efforts. Process payments and cash register balancing.
Qualifications:
Passionate for Sales (computer, numeric and excellent customer service skills)
Superior verbal and written skills in English and Spanish are a must
High integrity, responsiveness, professionalism, work under pressure, positive attitude and ability to adapt to changes
Over one year of full-time, work experience: Sales experience (e.g. positions with sales goals)
Valid driver's license
Benefits:
• Provide team members the opportunity to grow within the company
• Offer a competitive salary and a generous Medical Benefit Package (medical, dental, vision, life insurance, 401K retirement plan
• Offer other benefits such as paid training, nine paid holidays, nine paid sick days, three paid bereavement days for direct family members, and vacation days.
• Live the values which characterize our culture as a stable company and in constant growth.
Position:
Our branches are open Monday through Saturday, from 9:30am to 6:30pm.
Non Exempt Position- Full-time (40 hours per week).
We are an Equal Opportunity Employer
Apoyo Financiero participates in the Internet-based employment eligibility verification system E-Verify operated by the U.S. Citizenship and Immigration Services.