Customer Service Representative (Bilingual Preferred) - Triad Financial Service Inc.

Job Title: Loan Servicing Specialist

Location: Jacksonville, FL 32224

Responsibilities:

• Manage loan servicing operations, ensuring compliance with company policies.
• Assist customers with inquiries regarding loan status and payment processing.
• Review and process loan modifications and payment plans.
• Maintain accurate records and documentation for all transactions.
• Collaborate with internal teams to resolve customer issues efficiently.

Qualifications:

• Bachelor's degree in finance or related field preferred.
• 2+ years of experience in loan servicing or customer service.
• Strong communication and problem-solving skills.
• Proficient in Microsoft Office Suite.
• Detail-oriented with excellent organizational abilities.