Customer Service Representative - Blue Print Out
Blue Ash, OH
About the Job
About Us:
Blue Print Out is a leading provider of printing and branding solutions, committed to delivering high-quality products and exceptional service to our clients. Based in Blue Ash, we pride ourselves on our innovative approach and our dedication to customer satisfaction. Our team thrives on collaboration, creativity, and a passion for excellence.
Job Description:
We are looking for a friendly and professional Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, helping them with inquiries, processing orders, and ensuring a seamless customer experience. The ideal candidate will have excellent communication skills and a passion for helping others.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and courteous manner.
- Process customer orders and manage order tracking.
- Provide product information and assistance to customers regarding their needs.
- Resolve customer complaints and issues with empathy and professionalism.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments to ensure customer needs are met.
- Contribute to continuous improvement of customer service processes.
Skills Required:
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.
- Excellent problem-solving skills and a positive attitude.
- Prior experience in customer service or a related field is preferred.
Additional Information
Benefits:
- Competitive salary ranging from $35,000 to $44,000.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
If you are passionate about providing excellent customer service and want to be part of a dynamic team, apply today to join Blue Print Out as our Customer Service Representative!
