Customer Service Representative - Chase Technology Consulting LLC
Boston, MA 02109
About the Job
Chase Technology Consulting LLC - Inbound Customer Service Representative Needed
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where you can showcase your communication and problem-solving skills?
Join our team at Chase Technology Consulting LLC as a Customer Service Representative. As the first point of contact for our customers, you will play a crucial role in ensuring customer satisfaction and building trust. This is a fantastic opportunity to work with a dynamic team, enhance your multitasking abilities, and expand your market knowledge.
Main Responsibilities:
- Provide all necessary service and product information to customers
- Resolve service and product problems efficiently
- Ensure customer satisfaction and deliver a pleasant user experience
Customer Service Representative Job Description:
- Recommend potential services and products based on customer needs
- Process customer adjustments and maintain financial accounts
- Recommend other services and products based on known information
- Record and update customer account information
- Maintain accurate customer records
Responsibilities:
- Answer service and product questions to attract potential customers
- Resolve service and product problems and clarify customers' complaints
- Determine the cause of problems and provide adequate solutions
Requirements:
- Strong multitasking and problem-solving skills
- Excellent communication and documentation skills
- Ability to resolve conflicts and focus on quality
- Knowledge of market trends and products
Don't miss this exciting opportunity to grow your career in customer service with Chase Technology Consulting LLC. Apply now!
Why Us?
Experience matters. Technology has been rapidly evolving and understanding the current trends in IT, networks, and telecommunications allows us to offer highly successful strategic technology and business planning as well as tactical implementation of solutions that help ensure long term revenue growth and profitability.
