Customer Service Representative - PrideStaff

CUSTOMER SERVICE SPECIALIST

Location : Cedar Knolls
Hours : Monday thru Friday; 9am-5pm
Pay rate : $24+/hr

Our team is collaborating with a nearby retailer to recruit a polished and professional Customer Service Specialist.

In this role, you will assist customers with placing and processing their orders. Additionally, you will be the point of contact between the warehouse and Customers to ensure timely availability and shipping. You must possess proficiency in Microsoft Office, Excel, and Word.

If you are adept at providing exceptional customer service, have a keen eye for detail, and are highly organized, please submit your application today.

Qualifications :

• Proficient in English
• Quick learner
• Attention to detail
• Proficient on the computer (Word, Excel, Shopify Order Entry)
• Good verbal & written communication skills
• Handle constructive feedback
• Be willing to work extra hours, including two (2) Saturdays in December
• Able to work well with our team
• German speaker is a plus

• Taking phone orders
• Filing
• Claims with shipping carriers i.e.: UPS and USPS
• Answering emails
• Resolving customer issues
• Check out and assist customers who shop in our warehouse store
• Identify Products in the Catalog and upsell
• Pronounce names and products properly

Interested in this position? Please apply directly or call our East Hanover office at 862-701-6950.

Join Us.

PrideStaff Company Overview

PrideStaff wants you to Succeed!  We have dedicated consultants that provide employment market insights and resources! We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources.

Compensation / Pay Rate (Up to): $24.00 - $26.00 Per Hour