Customer Service Representative - Homeschool Social

Customer Service Representative
USA (Remote) Full-Time/Part-Time
$19 - $35/Hour

We are looking for a Customer Service Representative to oversee and facilitate brand development initiatives for our clients in the local areas. This includes customer interactions, answering any questions regarding our clients, executing revenue generation strategies, tracking results, and other duties as assigned.

Responsibilities and Duties:

• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Maintain customer service related information for customer accounts
• Ensure quality customer service and customer satisfaction
• Maintain customer service voicemail and return customer calls
• Provide customers with superior customer service
• Provide customer service for internal customers
• Capturing customer information and answering customer inquiries
• Resolve inbound customer calls regarding account
• Take customer orders and provide high-quality customer service
• Answering inbound calls and providing excellent customer service
• Provide customer support and handling customer inquiries
• Combining excellent customer service skills
• Assure quality customer service to all customers
• Provide exceptional customer service to all customers
• Provide superior customer service with all customer interactions.

Recommended Skills:

• Active Listening
• Attentive
• Clerical Works
• Customer Service
• Retention Management
• Upholding Customer Service.

Required qualifications:

• Legally authorized to work in the United States
• 18 years or older

Preferred qualifications:

• At least high school diploma or equivalent or higher