Customer Service Representative at TEKsystems

Currently seeking a Customer Service Representative to join the team in Damascus, OR!

Job Description:

The Customer Service Representative will manage a multi-lone phone system. The role will provide product/service information and provide phone support to resolve customer issues with their alarm systems. Will need to be able to help troubleshoot and investigate issues.

• Manage high volume calls.
• Identify customers needs to achieve satisfaction.
• Schedule customers for install and service appointments with multiple technicians.
• Walk customers through technical issues by phone.

Skills/Qualifications:

• 2+ years of customer service experience.
• 1 + years of experience working in an office setting.
• Proficient in Microsoft Office.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.