Customer Service Representative - Email - TEKsystems

Job Description:

As part of our Member Services team, you will be responsible for providing a variety of services to online shoppers through application of knowledge of our organization, its services and products, while using patience, professionalism and optimism with each member. You are expected to resolve problems by clarifying customers’ requests, questions, and complaints. You will analyze situations in order to determine the best use of resources and maintain customer records by updating account information.

Preferred Skills & Qualifications:

- High School Diploma/GED (resume)

- 1+ years of customer service experience

- Knowledge of internet stores/shopping (IOI)

- Ability to navigate the internet (IOI)

- Knowledge of technical/keyboard short cuts (CTRL + C; CTRL + V) (IOI)

- 50 WPM (typing test)

Hours

Openings on 1st, 2nd and 3rd Shift

Must be available to work weekends

This is a full-time opportunity with a reputable company! If you or someone you know is interested in this position, please send a resume !

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.