Customer Service Representative at TEKsystems
Flint, MI 48501
About the Job
Description:
A durable medical equipment company in Flint is looking for a customer service representative/office assistant.
• Receiving orders by phone or fax and assists patients concerning home medical equipment and billing
• Records accurate and complete patient information
• Verifies insurance information, obtain necessary authorizations.
• Processes orders in computer system
• Secures dispensing prescription for home medical equipment services
• Demonstrates awareness of the importance of referral source relationships.
Answer phones and take orders by fax mainly to assist patients, physicians & referral sources in an office setting. Answer claims questions, process orders, maintain & update patient information in the computer system, verify insurance, bill for patient services and wait on customers as they come in the retail site.
Requirements:
We are looking for individuals who pride themselves on their people skills either face to face or over the phone. People who are extremely organized and also exceptional multi-takers succeed in this position. If a fast paced, structured environment with a variety of tasks is your calling, then you'll do well in this role. At least one year of customer service experience is required.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
