Customer Service Representative for Insurance Company - Gem Young Insurance and Financial Services Inc

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time or part-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Salary Range: $16.00 - $22.00 per year

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Life Insurance

Mon-Fri Schedule

Retirement Plan

Career Growth Opportunities

Evenings Off

Responsibilities

• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Complete Evidence of Insurance requests.
• Take premium payments from customers.
• Provide exceptional customer service.
• Provides on-going support to insurance clients as needed.
• Handles incoming customer calls

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Excellent Communication/interpersonal skills.
• Professional phone etiquette.
• Career minded vision.
• Great Customer Service Skills.
• Works well with other employees and is a team player with a positive attitude.
• No insurance experience required but must become, or be, licensed in property and casualty insurance.