Customer Service Representative | Fort Worth, TX - CornerStone Staffing

CornerStone Staffing is seeking aCustomer Service Repwith experience in a healthcare environment.

Are you someone looking to advance your career in the healthcare industry?If so we have the right job for you!

Location:Fort Worth, TX 76177 (Hybrid)

Pay:$16.00/hr

Schedule:Mon - Fri | Available for a schedule from 7a 7p (8hr shift) | Training 100% on-site for 2-4+ weeks

Job Description:

• Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.

• Determines status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc.

• May schedule field service repair calls.

• Handles requests for additional company materials.

• Maintains records of returns, schedule changes, product enhancements or changes, product pricing & resolves return credit problems.

• Works on assignments that are routine in nature where limited judgment is required.

• Normally receives detailed instructions on all work.

Previous Experience/Requirements

• 1+ years in a healthcare call center environment

• Strong critical thinking skills, Time Management

• Collaboration and open communication in team environment with conflict resolution

• Work flexibility, Attention to detail, Strong technical skills

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