Customer Service Representative - French language - Lifetime Products, Inc.

Lifetime Products Inc, is seeking a French speaking Customer Service Representive to join our team.

Customer Service representatives are engaged in handling service orders and telephone complaints of French speaking customers while maintaining a professional attitude, technical accuracy, and conformity to company policies.

Individual should be adaptable, able to accept constant changes, promote improvements, and have ability to resolve difficult situations with a positive outlook. Individual will be required to learn how to assemble and troubleshoot our products and communicate that knowledge to our customers.

Qualifications:

• Fluent in all French and English communications
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Phone, computer knowledge, ten key, knowledge of Excel, Outlook, Word and AX.
• Familiarity with Lifetime Products categories, models, and products.
• Problem solving and decision making abilities.
• Excellent customer service skills, both internal and external.
• Detailed oriented.
• Must be self-motivated and work well with others.
• Excellent attendance.
• Flexible to work a minimum of one Saturday a month.
• Overtime flexiblity during peak seasons
• Pass pre-employment drug screen and background check.
• Follow all company policies.

Lifetime is an Equal Opportunity Employer.