Customer Service Representative Fueler Washer - Penske

Location:

2 Piper Way Waterville, ME, 04901

What’s the Job?

Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that

You will make sure vehicles are fueled, clean and safe before they hit the road again

You will be the face of Penske—the person greeting our customers when they arrive and the one sending them off with a smile

Why join Penske as a Customer Service Representative, you ask? It’s simple

Maybe you’ve always had an interest in vehicle maintenance but haven’t had the chance to pursue it

This is the perfect place to start

No experience is required

We will introduce you to our vehicle maintenance processes

We will teach you how to use our leading-edge technology

In fact, the training and experience you get here will help you advance to become a technician

And you’ll get to do that learning at a company that offers career stability and competitive benefits

Talk about an amazing opportunity

It’s about going above and beyond for our customers—the way Penske goes above and beyond for you

It’s about building meaningful relationships

It’s about keeping our customers moving forward

Main Responsibilities:

• Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs • Completing other projects and tasks as assigned by supervisor

Why Penske is for You:

• Competitive starting salary • Shift Premiums: 3.00 (2nd shift), 4.00 (3rd shift) • Career stability • Opportunity for growth • Excellent benefits, including lots of time off • Strong, well-rounded training programs • Advanced vehicle maintenance technology • Location and schedule flexibility

General Requirements:

• High school diploma, equivalent, or prior work experience preferred • Valid driver’s license required • Excellent customer service and communication skills • The ability to work well as part of a team • The ability and willingness to work outside • Basic mechanical ability and tool usage (preferred) • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice

• Regular, predictable, full attendance is an essential function of the job • As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role

The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years

Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review

• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required

This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required

Associates must have the ability to accept responsibility for their own safety, as well as the safety of others

Physical Requirements:

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period

• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls

• The associate must be able to work safely at heights using applicable ladders and elevated working platforms

• The associate must be able to safely work in all weather conditions

• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment

• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg

Penske is an Equal Opportunity Employer

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward

With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success

Visit Go Penske to learn more

Job Category: Vehicle Maintenance/Mechanics/Technicians Job Family: Vehicle Maintenance Address: 2 Piper Way Primary Location: US-ME-Waterville Employer: Penske Truck Leasing Co., L.P

Req ID: 2414516