Customer Service Representative - Justin Kreimer Allstate Insurance Agency

Join the Justin Kreimer Allstate Insurance Agency, a reputable insurance agency located in Highland Heights, Kentucky. We are dedicated to providing top-notch service to our community and valued clients. As a Customer Service Representative, you will be an essential part of our team, assisting clients with their insurance needs and inquiries. While we are located in Highland Heights, Kentucky, this position does not offer remote work options.

If you thrive in a customer-focused environment, enjoy assisting others, and are looking to be part of a supportive team, then this role is perfect for you. Apply today and start a rewarding career with Justin Kreimer Allstate Insurance Agency!

Salary Range: $35000.00 - $50000.00 per year

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Responsibilities

Client Support: Provide assistance to clients with insurance policy questions, claim processing, and insurance recommendations.

Policy Review: Conduct thorough policy reviews with clients to ensure they have the appropriate coverage for their needs.

Claim Handling: Assist clients with the claims process, ensuring timely and accurate resolution.

Customer Service: Deliver exceptional customer service to each client interaction, maintaining a positive and helpful attitude.

Documentation: Maintain accurate records of client interactions and policy details.

Customer Focus: A genuine desire to assist clients and provide outstanding service.

Communication Skills: Excellent verbal and written communication abilities to interact effectively with clients and team members.

Problem-Solving: Strong analytical skills to identify issues and offer appropriate solutions.

Detail-Oriented: Ability to manage multiple tasks simultaneously while maintaining accuracy and attention to detail.

Team Player: Collaborative attitude, willing to support colleagues and contribute to a positive work environment.

Professionalism: Maintain a professional demeanor at all times and represent the agency with integrity and respect.