Customer Service Representative - Ultimate Staffing Services

The TITLE PROCESSOR II is responsible for processing automobile title documents for lease payoff along with the functions of a TITLE PROCESSOR I

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Accurately read and follow the release instructions in clients database
• Properly sign/stamp title documents and match/attached all other corresponding documents
• Notify the supervisor/lead for any exception issues or questions
• Assist others as necessary

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE)

• HS diploma or General Education Degree (GED)
• Some college
• 0-2 years of experience
• Minimal supervision

MINIMUM JOB SKILLS, ABILITIES AND QUALIFICATIONS

• Ability to type 45+ WPM
• Strong handwriting skills
• Strong attention to detail
• Strong work ethic
• Excellent time management skills and organizational skills
• Strong interpersonal skills and ability to work well with people throughout the organization
• Willingness to maintain a professional appearance and provide a positive company image
• Willingness to work non-traditional shifts which meet the needs of the team and company
• Ability to perform under minimal supervision
• Ability to meet expected production guideline
• Willingness to adhere to company policies and rules
• Pass applicable Pre-Screen Testing

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.