Customer Service Representative I - ADECCO

 

Type: 40hrs/wk. Contract

Start Date: 1-2 weeks

Location: ALBANY OR 97322 (must work on-site)

 

Pay: 16.00

Duration: Temp-to- Hire (based on performance)

 

Shift: **Candidates must be available to work between 7:00a-12:00a ET everyday including one or both weekend days. They will have 2 days off.

**Training Schedule: 8:00a-5:00p PT/11:00a-8:00p ET M-F**

 

Description:

***Hiring Bonus: $500 paid in two installments - $250 at 90 days and $250 at 6 months - must be employed at the time of payout

 

Contacts are varied, some are non-routine. Follows standard screens/ scripts to perform tasks. Resolves many questions and problems, refers more difficult items to higher levels for guidance. Knowledgeable of company products & services. May assess customer needs and suggest alternative products or services. Research contract issues for supporting departments such as Claims for Service Recruitment. ESSENTIAL DUTIES AND ACCOUNTABILITIES: Applies and develops basic skills to procedures for the position. Problem solving skills. ? 75% Assess customer needs.?100% Deal with customers.?100%. Manipulates / Navigates computer system.?100% Completes customer registrations?25% SPECIAL SKILLS AND ABILITIES REQUIRED: Good verbal and written communication skills Active listening skills EDUCATION: High School Diploma or GEDEXPERIENCE: 0-2 years general experience in an office setting or customer service experience.

 

*10% differential offered AFTER training if shift starts after 12:00p PT **

 

 

IMPORTANT: This job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must Apply Now.

 

Pay Details: $16.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance