Customer Service Representative I (Entry) (AU333845) - Barton Staffing Solutions
Aurora, IL 60502
About the Job
We are looking for a Customer Service Representative for a great logistics company located in Aurora, IL.
1st Shift hours: 11:00AM – 7:30PM (Mon-Fri) with OT
Customer Service Job Tasks and Responsibilities:
- Follow established Customer Service Standard Operating Procedures.
- Deal directly with customers either by phone or electronically via email or fax.
- Record details of inquiries, comments, or complaints.
- Respond promptly to customer inquiries.
- Obtain and evaluate all relevant information to handle product and service inquiries.
- Handle and resolve customer complaints in a timely manner. Direct requests and unresolved issues to the supervisor.
- Assist with warehouse operations during peaks in daily business.
- Organize workflow to meet customer timeframes
- Direct requests and unresolved issues to the supervisor
- Record details of actions taken
- Communicate and coordinate with internal departments
- Follow up on customer interactions in a timely manner
- Assist the warehouse operations during peaks in daily business o Parcel Packing o Parcel Manifesting (and Packing Slips) o BOL invoicing o Cycle Count Data Entry
Who do you know? If not the job for you, SHARE with a friend on social media!
#ZR333845
Requirements
- Previous Customer service experience
- Experience with computers
- Willingness to assist in warehouse when needed.
Apply NOW by Clicking on "Apply Now"
Or Call Gabby, Gloria, Yaitza or Marisol at (630) 897-3591
Or Send your resume to Aurora@BartonStaffing.com
Or Apply online at www.BartonStaffing.com
Or We'd love to meet you - come in and apply in person:
1000 Corporate Blvd., Suite A
Aurora, IL 60505
Here is why YOU should work for Barton Staffing Solutions:
- Weekly Pay every Wednesday – always on time!
- Medical Insurance Benefit options
- Holiday Paid Time Off for long-term good attendance.
- Referral Program – get paid a BONUS for referring your friends!
- Many jobs are TEMP-to-HIRE with Long-Term Career Potential!!
- Drug Test, Background Check and E-Verify Required.
Come in or just call us to ask about these and other reasons working for Barton Staffing Solutions is your best option.
Requirements
- Previous Customer service experience
- Experience with computers
- Willingness to assist in warehouse when needed.
Apply NOW by Clicking on "Apply Now"
Or Call Gabby, Gloria, Yaitza or Marisol at (630) 897-3591
Or Send your resume to Aurora@BartonStaffing.com
Or Apply online at www.BartonStaffing.com
Or We'd love to meet you - come in and apply in person:
1000 Corporate Blvd., Suite A
Aurora, IL 60505
Here is why YOU should work for Barton Staffing Solutions:
- Weekly Pay every Wednesday – always on time!
- Medical Insurance Benefit options
- Holiday Paid Time Off for long-term good attendance.
- Referral Program – get paid a BONUS for referring your friends!
- Many jobs are TEMP-to-HIRE with Long-Term Career Potential!!
- Drug Test, Background Check and E-Verify Required.
Come in or just call us to ask about these and other reasons working for Barton Staffing Solutions is your best option.