Customer Service Representative I (I/O) Bi-Lingual - ADT Customer Service Representative I (I/O) Bi-Lingual - ADT - Axelon Services Corporation
Jacksonville, FL 32224
About the Job
Customer Service Representative I (I/O) Bi-Lingual(Spanish)
Remote
3+Months
Rate: $15.00/hr
THIS IS A REMOTE POSITION!! We are open to review resumes from applicants located in these markets: Indianapolis, IN; Newport, KY; Cincinatti, OH & Jacksonville, FL
Candidates can be selected to work any of the below listed shifts; 12:30-9:00pm, 1:30pm-10:00pm, 2:30-11:00pm and 3:30pm-12:00am
Responsible for monitoring and dispatching proper authorities for residential and commercial alarms and contacting appropriate responsible parties. Monitors MAS system for alarm signals and responds to alarms using the Candidates are required to provide their own equipment for this role.
All Candidates must have:
Internet Service (cannot connect via WIFI)
Core i3 with 16GB of RAM
Candidate must have a minimum of 25mbps upload and 25mbps download. Run internet speed test at www.speedtest.net
Candidate must have a minimum of Windows 10 on computer.
Must have modem connection - Must be hardwired to your computer via ethernet cable.
Home computer, monitor and headset that will allow agent to answer calls. Must have USB headset that is Avaya compatible for incoming customer interactions.
Allow *** required software to be uploaded to their computer (CT Soft phone, which allows incoming calls)
- Call center experience preferred.
- Excellent communication skills.
- Basic knowledge of computer applications.
- Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle.
Candidates can be selected to work any of the below listed shifts; 12:30-9:00pm, 1:30pm-10:00pm, 2:30-11:00pm and 3:30pm-12:00am
Remote
3+Months
Rate: $15.00/hr
THIS IS A REMOTE POSITION!! We are open to review resumes from applicants located in these markets: Indianapolis, IN; Newport, KY; Cincinatti, OH & Jacksonville, FL
Candidates can be selected to work any of the below listed shifts; 12:30-9:00pm, 1:30pm-10:00pm, 2:30-11:00pm and 3:30pm-12:00am
Responsible for monitoring and dispatching proper authorities for residential and commercial alarms and contacting appropriate responsible parties. Monitors MAS system for alarm signals and responds to alarms using the Candidates are required to provide their own equipment for this role.
All Candidates must have:
Internet Service (cannot connect via WIFI)
Core i3 with 16GB of RAM
Candidate must have a minimum of 25mbps upload and 25mbps download. Run internet speed test at www.speedtest.net
Candidate must have a minimum of Windows 10 on computer.
Must have modem connection - Must be hardwired to your computer via ethernet cable.
Home computer, monitor and headset that will allow agent to answer calls. Must have USB headset that is Avaya compatible for incoming customer interactions.
Allow *** required software to be uploaded to their computer (CT Soft phone, which allows incoming calls)
- Call center experience preferred.
- Excellent communication skills.
- Basic knowledge of computer applications.
- Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle.
Candidates can be selected to work any of the below listed shifts; 12:30-9:00pm, 1:30pm-10:00pm, 2:30-11:00pm and 3:30pm-12:00am
Source : Axelon Services Corporation
