Customer Service Representative - Prism Biotech
King of Prussia, PA
About the Job
Overview:
- Work Schedule: Part-time or Full-time, with flexible hours. Shift availability includes days, evenings, nights, weekends, and overtime. Time zones may influence work hours.
- Provide top-tier customer service through inbound phone calls, video calls, and live chats.
- Maintain commitment to working a minimum number of hours per week, ensuring reliability and consistency.
- Uphold high standards of accountability, professionalism, and customer satisfaction.
- Preferred experience in customer service, but not mandatory.
- A quiet, dedicated workspace with the required technology setup.
- Professional demeanor with strong typing, communication, and computer skills.
- Excellent command of the English language, with proficiency in spelling and grammar.
- Willingness to undergo standard background checks and assessments.
- Minimum age of 18 years old with at least a high school degree or equivalent.
- Must be authorized to work in the US and currently reside within the US.
- Access to a smartphone for system verification.
- At least 20 GB of available hard drive space and a total space of 60 GB.
- Internet speeds must meet or exceed specified requirements.
- Operating on Windows 10 (64bit) with a minimum of 4 GB RAM.
- A direct ethernet connection from your computer to your router or modem is required.
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Source : Prism Biotech