Customer Service Representative - Yellowstone Local

Yellowstone Local is proud to represent Angel Water, Inc., an industry leader in water treatment and purification.

Looking for a Career that Makes a Real Difference?

Angel Water, Inc. is on a mission to provide healthier water for homes and families in Lake Barrington, Illinois, and we’re seeking a passionate, customer-focused professional to join our team. If you’re tired of being just a number and want to make a true impact, keep reading!

What’s in it for You?

• Competitive Pay: $20.00/hour
• Consistent Hours: Monday through Friday (7:30 AM - 5:00 PM shifts), plus Saturday rotation (7:30 AM - 12:00 PM)
• Comprehensive Benefits: Medical, Dental, Vision, 401k with matching
• Paid Time Off: Generous PTO to help you recharge
• Fun Company Perks: Branded apparel and a supportive, open-door environment
• Growth Opportunities: Access to ongoing training to elevate your skills and career

Why You’ll Love It Here

Angel Water, Inc. is not only known for our industry expertise but also for our commitment to educating the community about water quality. Join a highly respected team with over 40 years in the Chicagoland area, where your contributions directly impact healthier living.

Your New Role

As our Customer Service Representative, you’ll be a key player on our team, ensuring each customer experience is smooth and effective. Here’s what you’ll handle day-to-day:

• Lead Management: Collaborate with team members to process and route leads efficiently
• Communication Coordination: Facilitate seamless communication across departments for prompt lead handling
• Record Accuracy: Maintain up-to-date customer information in our system
• Call Handling: Answer inbound calls and make outbound calls to valued customers—no cold calling required
• Email Management: Professionally manage both inbound and outbound email communications
• Additional Support: Assist with other duties as assigned, all aimed at helping us improve our services and streamline operations

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

• Experience: Minimum of 1-2 years in customer service; familiarity with task routing is a plus
• Tech Savvy: Proficiency in MS Office, PC, and Outlook; Salesforce experience is a bonus
• Availability: Must be available Monday through Friday, with Saturday rotation
• Reliable: Dependable transportation to and from work
• Strong Character: Ethical, well-organized, coachable, and calm under pressure
• Work Authorization: Must be authorized to work in the U.S.

Angel Water, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.