Customer Service Representative - Staffing Service USA
Lancaster, PA 17603
About the Job
As a Customer Service Representative, you will be responsible for addressing customer inquiries, resolving issues, and providing support via phone, email, or chat. You will act as a liaison between the company and our customers, ensuring that all inquiries and concerns are resolved in a timely and efficient manner.
What we offer Customer Service Representatives:
- 401(k) Match
- Group Health Dental and Vision Coverage
- Health Savings Plan
- Life and STD Insurance (Company Paid)
- PTO (w/accrual)
- Employee Referral Program
- Paid Holidays
- Proficiency with Microsoft programs such as Excel, Word, etc.
- Experience with JD Edwards AS 400 is preferred
- Previous manufacturing background is a plus
- Interpersonal and customer service skills
- Analytical and problem-solving skills
- Multitasking and organization skills
- Ability to answer a high volume of calls and emails daily
- Attentiveness and patience
#Lancaster10
Qualifications for the Customer Service Representative include:
- Experience in the door hardware industry is a plus
- High school diploma or equivalent preferred
- 3+ years of Customer Service experience required
- REASONING ABILITY
- Ability to think logically, strategically, and thoroughly
- Detail oriented and organized
- Proficiency in analytical reasoning
Qualifications for the Customer Service Representative include:
- Experience in the door hardware industry is a plus
- High school diploma or equivalent preferred
- 3+ years of Customer Service experience required
- REASONING ABILITY
- Ability to think logically, strategically, and thoroughly
- Detail oriented and organized
- Proficiency in analytical reasoning
Source : Staffing Service USA
