CUSTOMER SERVICE REPRESENTATIVE - The Staffing People
LEESBURG, GA 31763
About the Job
THE CUSTOMER SERVICE REPRESENTATIVE WILL BE WORKING IN AN OFFICE. THIS PERSON WILL BE COMPLETING PAPERWORK, DATA ENTRY, AND PROVIDING EXCEPTIONAL CUSTOMER SERVICE.
Job Responsibilities:
Maintain a positive, empathetic and professional attitude at all times. Respond directly to customer inquiries. Communicate with customers through various means. Acknowledge and resolve customer complaints. Process orders and requests. Communicate and coordinate with colleagues as necessary. Provide feedback on the efficiency of the customer service process. Ensure customer satisfaction. Data entry. Completing reports and/or correspondence. Utilizing computers, computer software and office equipment. All other duties as assigned.Ability to pay attention to detail. Excellent time managements skills multi-tasking and organizational skills. Ability to professionally answer a high volume of calls/email's daily. Ability to remain professional in all situations. Excellent communication skills. Proven ability to type 40+wpm and utilize 10 keys. Knowledgeable about Microsoft Office programs: especially Word and Excel.
Must have provable experience in Customer Service/Office and Sales at least two years of experience.
A resume is required for this position. If you do not have a resume on file, feel free to send one to us.Ability to pay attention to detail. Excellent time managements skills multi-tasking and organizational skills. Ability to professionally answer a high volume of calls/email's daily. Ability to remain professional in all situations. Excellent communication skills. Proven ability to type 40+wpm and utilize 10 keys. Knowledgeable about Microsoft Office programs: especially Word and Excel.
Must have provable experience in Customer Service/Office and Sales at least two years of experience.
A resume is required for this position. If you do not have a resume on file, feel free to send one to us.
Job Responsibilities:
Maintain a positive, empathetic and professional attitude at all times. Respond directly to customer inquiries. Communicate with customers through various means. Acknowledge and resolve customer complaints. Process orders and requests. Communicate and coordinate with colleagues as necessary. Provide feedback on the efficiency of the customer service process. Ensure customer satisfaction. Data entry. Completing reports and/or correspondence. Utilizing computers, computer software and office equipment. All other duties as assigned.Ability to pay attention to detail. Excellent time managements skills multi-tasking and organizational skills. Ability to professionally answer a high volume of calls/email's daily. Ability to remain professional in all situations. Excellent communication skills. Proven ability to type 40+wpm and utilize 10 keys. Knowledgeable about Microsoft Office programs: especially Word and Excel.
Must have provable experience in Customer Service/Office and Sales at least two years of experience.
A resume is required for this position. If you do not have a resume on file, feel free to send one to us.Ability to pay attention to detail. Excellent time managements skills multi-tasking and organizational skills. Ability to professionally answer a high volume of calls/email's daily. Ability to remain professional in all situations. Excellent communication skills. Proven ability to type 40+wpm and utilize 10 keys. Knowledgeable about Microsoft Office programs: especially Word and Excel.
Must have provable experience in Customer Service/Office and Sales at least two years of experience.
A resume is required for this position. If you do not have a resume on file, feel free to send one to us.
Source : The Staffing People