Customer Service Representative-Level 2 (MIDS, 10:00 pm - 6:00 am) - Crystal Management | CMIT

Job Title: Technology Solutions Specialist

Responsibilities:

• Develop and implement innovative technology solutions for federal and commercial clients.
• Collaborate with cross-functional teams to enhance service delivery and client satisfaction.
• Analyze client needs and provide tailored recommendations to achieve transformative results.
• Stay updated on industry trends and emerging technologies to drive process improvements.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 2+ years of experience in technology solutions or project management.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.