Customer Service Representative - Mendy Dunn State Farm Agency

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for the Mendy Dunn Insurance Agency may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Salary Range: $13.00 - $18.00 per hour

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Career Growth Opportunities

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

• Possess an upbeat, positive and enthusiastic attitude.
• Excellent Communication/interpersonal skills.
• Must have ability to multi-task.
• A Property & Casualty license is preferred but will train good individual.
• Great Customer Service Skills.
• Problem-Solving Capabilities.
• No insurance experience required but must be willing to learn