Customer Service Representative - Farmers Insurance - JP Kesselring Agency

Are you interested in beginning a career in stable industry with opportunity for growth? Do you want to be part of a solid team with a strong culture that performs together at a high level? Our award winning insurance team is looking for someone who has a strong desire to make a positive difference in peoples lives. As a Licensed Account Manager you will be contributing to agency growth by offering products that people need for their security and peace of mind. The Account Manager will be part of our client retention team to provide unrivaled service to clients and identify solutions to help them address their individual insurance needs while utilizing our proven systems to assist the sales team with new opportunities. Our purpose is to ''make a positive impact in the lives of our clients and fellow team members while strengthening financial futures''. If that sounds like something that interests you I'd love to hear from you!

Salary Range: $40000.00 - $55000.00 per year

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Retirement Plan

Weekly Team Meetings

Weekends Off

Community Engagement Opportunities

A Caring Work Culture

Responsibilities

• Exceptional customer service by phone and in person.
• Relationship building.
• Calm and caring under pressure
• Inbound and outbound appointment scheduling.
• Processing insurance transactions for current and potential clients
• Prospecting and generating new business leads in person and by phone
• Preparing insurance proposals.
• Handling multiple incoming calls with a smile.
• Greeting customers with a smile.
• Constantly pursuing additional industry education for self improvement.

• A sincere drive to be a part of and contribute to an award winning team.
• Possess a current Property & Casualty insurance license. We will assist with licensing for qualified unlicensed candidates
• Possess a genuine willingness to learn, be resourceful and coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Must be awesome at opening doors and getting appointments from a cold start.
• Professional phone etiquette.
• Career minded vision for advancement opportunities
• Excellent Spelling and Grammar skills.