Customer Service Representative - No Experience Needed + Bonuses - P.E.A.C.H. Teams

Looking to start your career in customer service? No experience? No problem! Pilot Plumbing is looking for motivated individuals to join our team as the “Director of First Impressions”

Requirements

What You’ll Do:

• Provide excellent customer service by responding to customer inquiries about plumbing services via phone, email, or chat.
• Assist customers with scheduling appointments, answering questions about services, and troubleshooting basic issues.
• Make outbound calls to engage with potential and current customers to drive company initiatives and promote services.
• Document customer interactions in our system and follow up as needed.
• Collaborate with team members to ensure customer satisfaction and quick resolution of inquiries.
• Maintain a positive and professional demeanor to represent Pilot Plumbing.

What We’re Looking For:

• Positive attitude and a passion for helping customers.
• Strong communication skills – both written and verbal.
• Ability to multitask and manage multiple customer inquiries.
• Problem-solving skills and the ability to think quickly to address customer concerns.
• Willingness to learn and adapt in a fast-paced environment.

Benefits

Perks and Benefits:

Salary: Competitive hourly rate + performance bonuses

• Performance-based bonuses – Earn more as you excel.
• Paid training to get you up to speed in your role.
• Employee discounts on Pilot Plumbing services.
• Access to health benefits (for full-time employees).
• Fun and engaging team-building activities.

Ready to start your journey with Pilot Plumbing? Apply today and join a company that values and rewards your efforts!