Customer Service Representative - SaviBank

Join Our Friendly and Growing Team at SaviBank in Oak Harbor, WA!

Are you a confident and customer-focused individual looking to make a meaningful impact in a growing community bank? Look no further! At SaviBank, we pride ourselves on creating a fun, supportive, and dynamic work environment where both employees and customers are truly valued. Become part of the SaviBank family and thrive in the close-knit island community, where we're known as the place to work.

Why You'll Love Working Here:

• Be part of a vibrant, customer-focused team on stunning Whidbey Island.
• Connect with amazing customers while honing your skills in a supportive and encouraging environment.
• Enjoy comprehensive benefits, flexible time off, and opportunities for career growth in a workplace that values both fun and professionalism.

Ready to Make Banking Fun? Apply Now!

If you're excited to bring your best self to work each day and make banking an enjoyable experience for our customers, we'd love to hear from you. Apply today and start your journey with us!

What We Offer:

• Stable employment in a fast-growing community bank.
• Fair compensation, with hourly pay starting between $17.28 - $25.21 based on experience.
• Great benefits, including:
  • Generous medical, dental, and vision insurance (fully covered for employees)
  • Life and disability insurance
  • 401k with company match up to 4%
  • Flexible PTO and illness bank
  • 11 paid holidays
  • Other market-competitive perks
• Career path opportunities, with training for career ladder advancement.

This is a full-time, non-exempt position working Monday through Friday, 8:45 A.M. to 5:45 P.M.

Position Summary:

As part of our branch team, you'll process transactions, handle loan payments, balance cash drawers, issue money orders and cashier's checks, and ensure compliance with bank regulations. The ideal candidate is detail-oriented, tactful, and passionate about delivering exceptional customer service.

Key Competencies:

• Tact & Diplomacy: Gracefully handle customer and team interactions.
• Organizational Skills: Keep operations running smoothly.
• Communication Skills: Effectively deliver information in all situations.
• Pressure Player: Stay calm and manage tasks with ease.
• Tech-Savvy: Confidently navigate banking systems.
• Detail Detective: Spot even the smallest discrepancies.
• Regulation Knowledge: Be the expert on bank compliance.
• Product Pro: Know our bank's services inside and out.
• Team Player: Thrive in a close-knit team.
• Problem Solver: Approach challenges with creativity and confidence.
• Safety & Security: Maintain a safe and secure environment.

Qualifications:

• High school diploma or equivalent.
• 2 years of customer service experience (preferred).
• 1 year of cash handling experience (preferred).

Join our team and experience what makes SaviBank an incredible place to grow your career while making a difference in your community.

AAP/EEO Statement:

SaviBank is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, national origin, disability, or any other protected status.