Customer Service Representative - O'Quinn Insurance

Customer service representatives for O'Quinn Insurance communicate with clients daily. Representatives will generate leads from current customers, make policy changes, and assist call-ins with their insurance needs. Team members receive bonuses for generating leads from current customers and there is no limit to the amount of bonus they are eligible to receive. Representatives will go through training in insurance, customer service, and our industry leading systems. No insurance knowledge is required for this position.

• Fully trained/validated in 90 days
• Uncapped bonus structure
• Paid time off, holidays off, weekends off
• Health insurance
• Remote work availability
• All work equipment provided including laptop, phone, external monitors, etc.
• 4-40, 2-20, or 20-44 license is not required prior to starting

Candidates do not need to have their insurance license in order to apply for this position. We will pay for 100% of licensing cost.

Salary Range: $40000.00 - $150000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Mon-Fri Schedule

Birthday Celebrations

Incentive Programs

Evenings Off

Paid Holidays

Hands on Training

Appreciation lunches

Home/work life balance

Equipment provided

Licensing paid for by company

Community events

Incentive programs

Career Growth Opportunities

License Reimbursement

Responsibilities

• Service existing clients
• Generate leads for sales team
• Retain current clients
• Perform endorsements

• Work from home criteria: Must have 2-20 or 20-44 license and meet agency performance standards
• Strong computer knowledge
• Polite, well spoken, approachable demeanor
• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable