Customer Service Representative- Part Time - Naples, FL - Kanes Furniture
Naples, FL
About the Job
The talented Customer Service Representatives at ourKane's stores are the key players towards our continuing success of our 60,000+ square foot showrooms and are key contributors and the heart of success at our stores. If you are someone who is career-minded, prepared to take ownership, and are committed to driving a high level of performance we encourage you to contact us for this great career opportunity!
Our Customer Service Representatives are professionals who possesses a demonstrable track record of strong customer service acumen and present a confident, positive, and professional demeanor while handling customer inquiries and payments at our showrooms.
Part Time-28 hour per week
Duties and Responsibilities:
- Prompt recognition of internal and external customers.
- Friendly and courteous when approached in person or on the telephone.
- Resolve customer issues with minimal supervision.
- Follows up with customers in a timely fashion.
- Handles payments, financing and refunds within company guidelines.
- Maintain accurate records by utilizing all available technology.
- Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering.
- Update and maintain all customer service reports and records.
- Perform other duties as assigned
What we offer our Kane’s Team Members
- Furniture Discounts
- Social Responsibility to include building Habitat Houses, American Heart Association fundraising, to name a few
- Career growth in all parts of the organization
- Working with a fantastic team!
- Compensation commensurate with experience