Customer Service Representative - TEKsystems

TEK Systems is hiring Customer Service Representatives for a large client in the insurance industry! This HYBRID role is based in the North Phoenix area

As a Customer Service Representative, you will work in a high volume contact center, servicing customers through inbound/outbound calls and emails. You'll work as a team to delivery exceptional customer experiences!

Benefits of the Role:

• Competitive Pay
• Contract to hire opportunity (will convert to a salaried employee once brought on direct!)
• Established company with great growth opportunity (our client has been on the Fortune 500 list for decades!)
• Hybrid schedule available after 3 months in office *provided training has been completed

Job Responsibilities

• Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations responding in a respectful accurate timely manner consistently meeting commitments
• Assume ownership and timeliness in handling callers requests in an efficient accurate and professional manner
• navigate multiple systems and applications to research analyze and resolve requests inquiries
• Maintain performance and quality standards

Qualified candidates should....

• Have 3+ years of insurance experience
• Demonstrate a customer-focused mindset and dedication to providing exceptional service
• Have proficiency working with computers (navigating multiple applications and multi-tasking)

**All applicants can expect to hear from a TEK Systems representative within 10 days of submitting an application

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.