Customer Service Representative - Daikin Applied

Make your mark at the world’s largest HVAC company



Daikin Applied is seeking a Customer Service Representative II who will achieve world class Customer Service within a Team environment by answering phones in a timely fashion, process orders efficiently and communicate customer complaints to provide immediate resolution. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location: Plymouth, MN, Hybrid once a month/once a week



What you will do:


* Fields incoming calls to assure effective and efficient handling of calls and timely processing of orders
* Ensures that order processing is accurate and timely
* Support managers needs such as customer complaint resolution and exceeding customer expectations
* Acts as customer contact regarding pricing and shipping
* Recommends corrective actions to resolve customer complaints
* Handles various special projects as assigned by manager

What’s in it for you:


* Medical/Dental/Vision coverage, PTO, 401K match, support for community involvement and much more
* The ability to make an impact and shape your career with a company that is passionate about growth
* The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

Minimum Qualifications:


* High School or GED
* Computer Skills - Microsoft Office
* Detail oriented and ability to operate in a fast-paced environment
* Customer Service experience (preferred)
* Bilingual Spanish Speaking Experience a bonus
* Work visa sponsorship is not available for this position







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Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled