Customer Service Representative - Remote (AZ, CO, Or TX Only) - TEKsystems

ONLY APPLICANTS WHO LIVE IN COLORADO, TEXAS, OR ARIZONA WILL BE CONSIDERED FOR THIS POSITION

TEKsystems has a fully remote customer service representative position with a national apparel company. Please apply if you have prior customer service experience!

Description:

The Customer Care Rep 1 provides premium service and builds relationships with our customers through effective telephone, chat, email and social media correspondence.

Majority of calls will be discussing logistics of packages, returns and refunds, product questions and warranty questions.

Will also be assisting customers with product information, assistance with website navigation, and general questions.

Must be available to work 40 hours/week between 7am-6pm M-Sun

Additional Skills & Qualifications:

Skills: Typing test of at least 40 WPM, computer proficiency, and prior customer service experience required.

Education: High School Diploma or GED

Experience Level:

Entry Level

Posting Close Date: 10/7/2024

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: 

·   Medical, dental & vision 

·   401(k)/Roth

·   Insurance (Basic/Supplemental Life & AD&D) 

·  Short and long-term disability 

·  Health & Dependent Care Spending Accounts (HSA & DCFSA) 

·  Transportation benefits 

·  Employee Assistance Program 

·  Time Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.