Customer Service Representative - Ray O. Cook Heating & Air

Ray O. Cook Heating & Air in Roseville, CA is looking to hire a full-time Customer Service Representative to take phone calls and provide general office support. Are you kind and professional? Do you want to join a long-standing HVAC company that has a record of success? If so, please read on!

This office position pays $22+ per hour, depending on experience. We provide great benefits, including medical, dental, a 401(k) plan with a 20% match, opportunities for advancement, and life insurance. Additionally, we offer paid vacation, holidays, and sick days. If this sounds like the right administrative opportunity for you, apply today!

ABOUT RAY O. COOK HEATING & AIR

For over 70 years, generations of families within the Greater Sacramento area have relied on the Ray O. Cook name for all their residential heating and cooling needs. Since 1947, maintaining honesty, integrity, and superior satisfaction has been second nature to everyone at Ray O. Cook Heating & Air, and we've carried that tradition with us into the present.

We value our team and know that they are essential to our success. In order to hire and retain the best, we offer competitive pay, generous benefits, cutting-edge technology, and continuing education.

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

In this office position, you are the face and voice of our company. Using your exceptional communication skills, you make a lasting impression by listening intently and building rapport. You are clear and tactful as you offer system upgrade options and outline the estimating process for new and existing customers. With great attention to detail, you schedule appointments in a way that's convenient for clients and maximizes our technicians' time. Additionally, you perform other administrative duties as needed. You find great fulfillment in helping others and contributing to the company's success in a big way!

QUALIFICATIONS

• Solid communication skills
• Service Titan experience
• Previous experience working in a Home Service industry
• HVAC experience a plus!

Are you familiar with HVAC terminology? Do you work well both individually and with others? Are you punctual and reliable? Do you take pride in a job well done? Are you upbeat and optimistic? If so, you might just be perfect for this administrative position!

WORK SCHEDULE

This office position offers stable, full-time work from 7 am - 4 pm with a 1 hour lunch break.

ARE YOU READY TO JOIN OUR HVAC TEAM?

If you feel that you would be right for this Customer Service Representative job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 95678