Customer Service Representative (Sales Experience Needed) - Legacy Service Partners

Responsibilities:

• Handle all incoming customer calls, including service dispatching, tracking, and scheduling.
• Enter and maintain accurate customer information in computerized systems.
• Maintain customer files and provide necessary details to service technicians.
• Process work orders for salt and filter orders promptly and accurately.
• Schedule and follow up on annual maintenance customer accounts.
• Communicate effectively with customers to address concerns and ensure satisfaction.
• Collaborate with supervisors and other team members to resolve customer issues.
• Attend training sessions and meet performance standards consistently.
• Perform other duties as required or requested.

Requirements:

• Strong verbal and written communication skills.
• Excellent problem-solving abilities.
• Patience and ability to remain calm under pressure.
• Empathy and understanding of customer needs.
• Proficiency in computer systems and software.
• Ability to multitask and manage time efficiently.
• Willingness to learn about company products and services.
• Team player with adaptability to changes.

Benefits:

• Competitive hourly wage ($20-$24 per hour).
• Opportunities for growth and advancement.
• Comprehensive training and support.
• Positive and collaborative work environment.
• Equal Opportunity Employer.

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