Customer Service Representative - TEKsystems

A WELL ESTABLISHED DENTAL INSURANCE PROVIDER FOR THE STATE OF WASHINGTON IS LOOKING TO BRING ON A CUSTOMER SERVICE REP TO JOIN THEIR TEAM! Please apply if you feel you have the relevant experience and a recruiter will reach out to discuss the role in more detail. This is a 6-month contracted role but can be a good opportunity to join a Dental Insurance Provider Their office is located just outside downtown Spokane, WA Start Date: 10/21 Pay: $18-20/hr Schedule: Mon-Fri 8-5pm PST HYBRID - 1 day in-office per week Description: - Research and provide accurate and timely responses to internal and external inquiries regarding eligibility via telephone and written correspondence - Processes Dental and Vison eligibility updates for Billing and Online Groups through data entry - Log on to HealthLogic website to review correspondence and process enrollments and updates assigned - Log on to VSP Portal to verify/confirm eligibility for members with vision benefits - Assist the Finance Department with premium and payment inquiries - Create a call tracking to have claims reprocessed, histories transferred or incentive levels updated - Provide education to group representatives regarding eligibility requirements - Attend site visits for Groups, Brokers and Third Party Administrators - Develop and maintain positive relationship with our Groups, Brokers and Third Party Administrators - Ability to multi-task, maintain workloads efficiently, and prioritize assignments appropriately - Participate in meetings and training sessions in a positive, professional and open-minded manner Additional Skills & Qualifications: - Strong verbal and written communications skills, including professional, client-appropriating correspondence. - Demonstrated computer skills, particularly speed and accuracy in data entry. - Detail oriented with a high level of accuracy. - Strong organizational skills and ability to prioritize. - Flexible work style to adapt to independent or teamwork. - A high school diploma or general education degree (GED) is required for this role. At least one-year insurance eligibility or billing/accounts receivable experience is preferred. Experience Level: Entry Leve About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.