Customer Service Representative - Hanes Companies

Hanes Geo Components (HGC) in St. Albans, WV, a division of Leggett & Platt Inc., is seeking a Customer Service Representative. HGC is the leading distributor of geosynthetics, erosion control, and soil stabilization products used in the construction industry.

Primary responsibilities are:

• Accurately enter customer orders that are received on the telephone or electronically
• Greet and assist customers who walk in for orders
• Communicate with customers regarding any challenges to their order such as logistics, inventory adjustments, etc.
• Provide professional administrative support for the location
• Prepare and submit customer quotes 

Qualifications:

• Focused on providing exceptional customer service
• Excellent verbal and written communication skills
• Ability to multi-task
• Proficient and accurate with data entry, competent math skills (converting square feet to square yards)
• Exceptional computer skills
• An associate degree in business, marketing, etc. is preferred

Hanes Companies is a people-first organization dedicated to providing a complete benefits package for our employees and their families. Benefits include health/dental/vision insurance, retirement savings with company match, discount stock plan, paid time off, paid holidays, employee assistance program, gym reimbursement, education reimbursement, and many more!

We work to foster a culture of inclusion, diversity, and equity in which everyone is respected, valued, and has an equal opportunity to contribute, thrive, and advance. We are focused on maintaining a workforce that represents the many customers we serve and the communities in which we operate.

Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer

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