Customer Service Representative - Telecommunications - ED Management

We are looking for Customer Service Representatives to join our telecommunications team! In this role, you’ll enroll customers, provide accurate product and service information, and address technical issues.

Responsibilities:

• Address customer inquiries and complaints
• Offer detailed information about products and services
• Troubleshoot and resolve product-related issues
• Document and update customer records based on interactions
• Maintain a current knowledge base of our evolving products and services

Qualifications:

• Previous experience in customer service, sales, or related fields
• Strong ability to build rapport with clients
• Excellent multitasking and prioritization skills
• Positive and professional attitude
• Outstanding written and verbal communication skills

Must be able to commute to our office in Pomona, CA 

#Li-Onsite

Powered by JazzHR