Customer Service Representative - Twin Peaks Veterinary Center

Twin Peaks Veterinary Center is looking for an experienced receptionist to join our AAHA-accredited, 3doctor practice. In this position you will utilize superior client service skills to their fullest - delivering the highest quality patient and client care. Candidate should be comfortable with computers, competent with multi-line phone systems, and enjoy working with the public. We are a fast-paced facility and place emphasis on communication and teamwork. We are open evenings and weekends. We offer competitive compensation along with a comprehensive benefits package, Paid Time Off for full time employees, 401K, Continuing Education, generous pet care discounts and more. Core competencies will be tested, and background check will be performed.

Our Culture and Values

Here at Twin Peaks, our missionis to nurture the bond between people and animals by providing timely veterinary services to our clients and quality medicine to their pets in a friendly, comfortable atmosphere. We know how much you care about your pet and want to make sure you have access to skilled, compassionate veterinary professionals for everything from preventative wellness to urgent and emergency care. We love your pets too! Our experienced team offers quality veterinary services to the pets of our local Arizona communities of Tucson, Marana, Oro Valley, and surrounding areas.

Education:

High School Diploma or GED required

Experience:

1+ years experience in retail sales or customer service preferred

Experience in a medical facility desired

Knowledge, Skills and Ability:

Ability to provide effective customer service principles

Basic knowledge of medical terminology

Basic proficiency with a variety of computer programs including Microsoft Office Suite

Basic written, verbal, and active listening communication skills

Strong customer relations and interpersonal skills

Exercises tact and diplomacy in dealing with sensitive issues and situations

Prioritize work and handle a variety of tasks simultaneously, with frequent interruptions

Strong organizational and time management skills

Effectively and quickly responds to requests in a proactive manner

Strong attention to detail and high level of accuracy