Customer Service Representative - PrideStaff
Tuscaloosa, AL 35401
About the Job
Customer Service Representative needed ASAP for local insurance company!
Pay Rate = $15 - $17 depending of if Licensed in insurance
Duties Include:
Other Duties/Responsibilities:
Monday - Friday, 8:00 am - 5:00 pm (Flexible shift time)
Call PrideStaff
205-440-3729
80 McFarland Blvd, Suite 3
Northport, AL
Pay Rate = $15 - $17 depending of if Licensed in insurance
Duties Include:
- Quote new business by phone or walk-in
- Process new business applications or to rewrite cancelled policies
- Follow up on leads and referrals
- Quote policy changes
- Process policy changes
- Prepare client lists of upcoming policy renewals
- Call clients 30-45 days prior to policy renewal to schedule appointments for an annual policy review
- Capitalize on opportunities to up-sell, cross-sell, and multi-line customers
- Review premium change reports and contact clients to review coverage and pricing
- Remarket clients when needed as part of the renewal review
- Review and respond to underwriting requests from carriers
Other Duties/Responsibilities:
- Answer the phone in a courteous manner
- Assist as interpreter with Hispanic clients
- Enter payments on the computer as needed
- Enter new clients into the agency management system
- Fax documents
- Scan documents and upload to agency management system or carrier websites
Monday - Friday, 8:00 am - 5:00 pm (Flexible shift time)
Call PrideStaff
205-440-3729
80 McFarland Blvd, Suite 3
Northport, AL
Compensation / Pay Rate (Up to): $15.00 - $15.00
Source : PrideStaff