Customer Service Scheduler - Diversified

About Diversified

At Diversified, we tailor partnerships that last. Founded in 1979, we’re one of the nation’s leading distributors of Medicare and Final Expense plans. We are proud to treat each agent, employee, and client as a member of our own family and are committed to putting their needs above our own.

Job Summary

At Diversified, we come together as a team each day in our Parsippany office to serve the company’s mission of helping Americans plan for better days ahead. This is a temporary employment opportunity for outgoing, friendly, and hard-working individuals.

Primary Responsibilities

• Schedule appointments for our field representatives with clients.

• Meet daily call volume and appointment goals.

• Follow company-provided verbiage when engaging with customers.

Primary Skills & Requirements

• 1-2 years of experience in customer service or a call center environment.

• Bilingual abilities are a plus.

• Ability to work in a fast-paced environment.

• Outgoing and friendly personality.

• Effective communication skills.

• Ability to multitask efficiently.

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

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