Customer Service Specialist - Lobel Financial

Join a Thriving Team at Lobel Financial!

Ready to take your customer service skills to the next level? Lobel Financial, a leading name in the auto finance industry, invites you to grow with us. Ranked among the top 20 in our field, we pride ourselves on fostering a supportive environment where your dedication and drive can lead to limitless career advancement opportunities. Enjoy competitive benefits, work-life balance, and the chance to make a real impact with a company that values your growth and success.

Position: Customer Service Specialist
Location: Anaheim, CA

Why Join Us?

• Career Growth: We believe in promoting from within and empowering our employees to develop their skills.
• Comprehensive Benefits: Enjoy 401K matching, medical, dental, and vision coverage, optional life insurance, paid holidays, and generous paid time off!

What You'll Do:

• Deliver Outstanding Service: Handle inbound customer inquiries with a friendly and empathetic approach.
• Problem Solving: Quickly resolve issues and provide effective solutions, ensuring a positive customer experience.
• Multi-Channel Communication: Manage calls, emails, and other customer interactions professionally and efficiently.
• Process Management: Follow established procedures to document interactions, update profiles, and maintain accurate records.
• Goal-Oriented: Strive to meet and exceed personal and team targets consistently.

What You'll Bring:

• Experience: Previous success in a customer service, client support, or related role preferred.
• Skills: Strong verbal communication and time management skills, as well as proficiency in using phone systems and basic computer applications.
• Adaptability: Ability to learn and adhere to customer service policies and procedures, and quickly adapt to changing priorities.
• Dependability: Consistently reliable in attendance and performance, ensuring seamless customer service delivery.
• Language Skills: Bilingual in Spanish and English preferred.

Compensation: Starting wage of $18/hr. with potential for higher based on experience.

Ready to Make a Difference? Join a team that values your skills and supports your growth. Apply today and discover a fulfilling career at Lobel Financial!