Customer Service Specialist - FERRELLGAS INC
MADISON, WI
About the Job
JOB REQUIREMENTS: Customer Service Specialist Job Locations
US-WI-Madison ID 2024-29206 Category Customer Service/Support Overview
Ranked among Forbes Best Employers in America 2017, Ferrellgas knows
dedicated superior service starts with supported employees. Do you want
to work in an environment where the word "Team" really means
something? At a place where you and your contributions are truly valued,
and you can learn and grow? Then Ferrellgas wants to hear from you! We
are looking for a Part-Time Customer Service Specialist. Someone who is
passionate about providing exceptional customer service and excited
about being an important member of an awesome customer service team. You
will do this by taking inbound and outbound telephone calls. In
addition, you will be working with both internal and external customers
to ensure a high-quality customer service experience and will strive to
foster growth. Benefits 401 (K) with generous company match Paid Time
Off (PTO) Paid training Employee Stock Ownership Plan (ESOP) Propane
Discounts Responsibilities Works with customers on a daily basis to
sustain and improve business relationships. Uses fact-finding sales
methods to customize Ferrellgas programs and services to meet the
customer needs and strives to obtain new business. Ensures accurate
account setup, maintenance, and the closing of all customer account
information. Handles all customer issues by following our customer
complaint resolution policy. Performs soft collections for customers on
credit hold or past due as well as some cash handling Qualifications
High School Diploma or equivalent 1 or more year(s) of customer service
experience Exceptional customer service and negotiation skills Strong
organizational skills with typing and data entry experience Excellent
written and verbal communication skills with an emphasis on team
building and developing a positive rapport with company employees at all
levels as well as customers. Proficient in Microsoft Office including
Excel, Word, and Access. Must be a Citizen or National of the United
States, a lawful, permanent resident, or have authorization to... For
full info follow application link. Ferrellgas is an equal opportunity
employer. Qualified applicants will receive consideration for employment
without regard to an individual's race, religion, color, gender, sex
(including pregnancy), sexual orientation, gender identity, marital
status, protected veteran or military status, genetic information,
disability, national origin, age, or any other classification protected
by Federal, state or local law. If you are an individual with a
disability, a disabled veteran, or a wounded warrior and you are unable
or limited in your ability to access or use any one of Ferrellgas'
electronic means of applying for jobs as a result of your disability you
may request a reasonable accommodation by contacting us via
careers@ferrellgas.com or calling 1-888-337-7355. * APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/607878F71B784C7E
US-WI-Madison ID 2024-29206 Category Customer Service/Support Overview
Ranked among Forbes Best Employers in America 2017, Ferrellgas knows
dedicated superior service starts with supported employees. Do you want
to work in an environment where the word "Team" really means
something? At a place where you and your contributions are truly valued,
and you can learn and grow? Then Ferrellgas wants to hear from you! We
are looking for a Part-Time Customer Service Specialist. Someone who is
passionate about providing exceptional customer service and excited
about being an important member of an awesome customer service team. You
will do this by taking inbound and outbound telephone calls. In
addition, you will be working with both internal and external customers
to ensure a high-quality customer service experience and will strive to
foster growth. Benefits 401 (K) with generous company match Paid Time
Off (PTO) Paid training Employee Stock Ownership Plan (ESOP) Propane
Discounts Responsibilities Works with customers on a daily basis to
sustain and improve business relationships. Uses fact-finding sales
methods to customize Ferrellgas programs and services to meet the
customer needs and strives to obtain new business. Ensures accurate
account setup, maintenance, and the closing of all customer account
information. Handles all customer issues by following our customer
complaint resolution policy. Performs soft collections for customers on
credit hold or past due as well as some cash handling Qualifications
High School Diploma or equivalent 1 or more year(s) of customer service
experience Exceptional customer service and negotiation skills Strong
organizational skills with typing and data entry experience Excellent
written and verbal communication skills with an emphasis on team
building and developing a positive rapport with company employees at all
levels as well as customers. Proficient in Microsoft Office including
Excel, Word, and Access. Must be a Citizen or National of the United
States, a lawful, permanent resident, or have authorization to... For
full info follow application link. Ferrellgas is an equal opportunity
employer. Qualified applicants will receive consideration for employment
without regard to an individual's race, religion, color, gender, sex
(including pregnancy), sexual orientation, gender identity, marital
status, protected veteran or military status, genetic information,
disability, national origin, age, or any other classification protected
by Federal, state or local law. If you are an individual with a
disability, a disabled veteran, or a wounded warrior and you are unable
or limited in your ability to access or use any one of Ferrellgas'
electronic means of applying for jobs as a result of your disability you
may request a reasonable accommodation by contacting us via
careers@ferrellgas.com or calling 1-888-337-7355. * APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/607878F71B784C7E
Source : FERRELLGAS INC
