Customer Service Specialist & Sales - YE California

Job Description:

As a fully remote Customer Service Specialist & Sales Executive, you will play a crucial role in converting clients into tailored programs. Your goal will be to engage with customers, initiate meaningful conversations, and set up appointments that lead to successful sales opportunities. You will work closely with our sales and marketing teams to develop and execute strategies that align with our business objectives.

Key Responsibilities:

• Appointment Setting: Schedule meetings or product demonstrations for the sales team with qualified prospects.
• Research: Conduct thorough research on target accounts and prospects to tailor outreach efforts and enhance engagement.
• Pipeline Management: Maintain and update lead information in our CRM system, tracking progress and ensuring a steady flow of opportunities.
• Collaboration: Work closely with sales and marketing teams to align strategies and share insights to improve lead generation tactics.
• Reporting: Provide regular updates and reports on lead generation activities, conversion rates, and overall performance.

Qualifications:

• Skills: Excellent communication and interpersonal skills, with the ability to build rapport and engage with clients.
• Knowledge: Familiarity with CRM systems, Virtual Platforms, Microsoft Office.
• Attributes: Strong organizational skills, attention to detail, and the ability to work independently and as part of a team.

What We Offer:

• Growth Opportunities: Clear career progression paths and professional development opportunities.
• Culture: A collaborative and inclusive work environment with a focus on innovation and employee well-being.
• Tiered Compensation: Three available work schedules that allow flexibility to work from home.

YE California is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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