Customer Service Specialist - Air Equipment and Repair, Inc.
San Antonio, TX 78215
About the Job
About the Job:
We are looking for a motivated and well-spoken Customer Service Specialist to join our team. The Customer Service Specialist will be responsible for answering inbound sales calls, communicating with customers, understanding their needs, ensuring a smooth sales process, and providing outstanding customer service throughout the entire order process..
Responsibilities:
- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Understanding customers' needs and identifying sales opportunities.
- Answering potential customers' questions and sending additional information per email.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential customers.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.
- Upselling products and services.
Requirements:
- High school diploma/GED.
- Proficiency in Microsoft Office.
- Excellent communication skills, both verbal and written.
- Good organizational skills and the ability to multitask.
- Exceptional customer service skills.
- Strong listening and sales skills.
- Ability to lift up to 50 lbs
About Air Equipment and Repair, Inc.:
ICAFe Companies specializes in fluid handling solutions in sectors such as Automotive, Wood, Agriculture, Electronics, Metal fabrication, Forniture, Mining, Leisure &Power Sports and General Industry as well as being a specialized company in Automotive Collisions Repair.ICAFe started in 1944 and has expanded through organic growth and strategic acquisition. We currently service the Midwest, Southeast, West Coast and all of Mexico.
Source : Air Equipment and Repair, Inc.
