Customer Service Supervisor - Army Air Force Exchange Service

The ideal candidate will be sales and team-oriented, display strong attention to detail, and maintain professionalism at all times.  The Customer Service Supervisor is a skilled multi-tasker and demonstrates creative leadership methods to motivate employees. 

Responsibilities: 

• Sales services – Manage all store sales, marketing and budgets.  Report daily sales and capture all credit can cash receipts.  Deposit money into bank accounts daily and submit sales reports as required.  Maintain budgets and record inventory for all purchases and sales. Perform inventory counts as needed and work with local and regional leaders to create new, cost-effective displays and strategies.  
• Customer Service –  Respond to customer issues and resolve their needs as they arise.  Maintain a clean store environment safe from all hazards. 
• Supervise –  Lead the retail staff and hiring for all vacant positions.  Organize special store functions and events. Manage the retail staff weekly schedules and communicate out. Motivate the sales team with effective communication and provide awards and incentives as earned. 

Requirements:

• Ability to stay calm, patient and professional at all times.  
• Strong leadership skills with a proven record of motivating staff.
• Excellent customer service skills

Apply directly at the link below:

https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25212&siteid=5164&PageType=JobDetails&jobid=3284487

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