Customer Service Tech Equipment Management PRN - University Hospitals
Westlake, OH
About the Job
Description
Position Summary/Essential Duties:
- Accurately and timely deliver items (i.e. equipment, supplies, etc.) to assigned areas at UH. Make routine deliveries within 60 minutes and STAT deliveries in 20 minutes.
- Monitor inventory levels in all assigned clinical areas and proactively stock as needed.
- Pick up dirty utility, clean items and/or make necessary repairs and return items
- Replenish crash carts and intubation boxes, ensuring all contents are accurate and within expiration dates.
- Responsible for keeping storage room stocked, clean and orderly.
- Assist customers with delivery inquiries and general questions, searches for items.
Cross trained to cover general storeroom requests and stocking, patient transport as needed.
Qualifications
Education:
High school diploma or GED required.
Required Credentials, License, and / or Certifications:
CPR Certification required or completed within 90 days of hire
Experience & Knowledge:
Proficient oral and written communication skills required. Supply chain, hospital and/or customer experience preferred. Notable client service, communication and relationship building skills required.
Special Skills & Equipment Knowledge:
Must be able to lift a minimum of 50 pounds.
Must have the ability to manipulate Excel spreadsheets and Word documents, and to manage emails using Outlook.
Demonstrated ability to use PCs and general office equipment (i.e. printers, copy machine, FAX machine, etc.) required