Customer Servicer Sales Representative - Primary Location
Glendale, CA 91201
About the Job
About Us:
Edik Davidyan Farmers Insurance Agency located in Glendale, CA is a dynamic and rapidly growing insurance agency dedicated to providing top-notch insurance solutions to our clients. We pride ourselves on our commitment to exceptional customer service and our comprehensive range of insurance products. We are looking for a bilingual (Armenian and English) and customer-focused individual to join our team as a Customer Service and Sales Representative.
Job Description:
As a Customer Service Sales Representative, you will play a crucial role in providing personalized insurance solutions to our clients. You'll be responsible for handling customer inquiries, offering expert advice, and nurturing client relationships. This role requires a proactive attitude, strong communication skills, and a commitment to delivering outstanding customer service.
Salary Range: $20.00 - $30.00 per hour
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Mon-Fri Schedule
Evenings Off
Bonus Incentives Based on Performance
Commission Opportunities
Responsibilities
- Client Engagement: Build rapport with clients and provide exceptional customer service by addressing inquiries and concerns.
- Sales Support: Identify cross-selling opportunities and upselling additional insurance products.
- Policy Review: Conduct regular policy reviews to ensure clients have the most up-to-date coverage.
- Relationship Management: Foster long-term relationships with clients to enhance customer retention and satisfaction.
Requirements
- Licensing: Must possess or be willing to attain a Property & Causality and/or Life & Health insurance license.
- Bilingual: Armenian and English required
- Experience: Previous experience in insurance sales or customer service is preferred.
- Communication Skills: Excellent verbal and written communication skills to effectively interact with clients.
- Customer-Focused: A genuine desire to provide exceptional service and exceed client expectations.
- Reliably Commute: Glendale, CA or planning to relocate before starting work