Customer Servicer Sales Representative - Primary Location

About Us:

Edik Davidyan Farmers Insurance Agency located in Glendale, CA is a dynamic and rapidly growing insurance agency dedicated to providing top-notch insurance solutions to our clients. We pride ourselves on our commitment to exceptional customer service and our comprehensive range of insurance products. We are looking for a bilingual (Armenian and English) and customer-focused individual to join our team as a Customer Service and Sales Representative.

Job Description:

As a Customer Service Sales Representative, you will play a crucial role in providing personalized insurance solutions to our clients. You'll be responsible for handling customer inquiries, offering expert advice, and nurturing client relationships. This role requires a proactive attitude, strong communication skills, and a commitment to delivering outstanding customer service.

Salary Range: $20.00 - $30.00 per hour

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Mon-Fri Schedule

Evenings Off

Bonus Incentives Based on Performance

Commission Opportunities

Responsibilities

• Client Engagement: Build rapport with clients and provide exceptional customer service by addressing inquiries and concerns.
• Sales Support: Identify cross-selling opportunities and upselling additional insurance products.
• Policy Review: Conduct regular policy reviews to ensure clients have the most up-to-date coverage.
• Relationship Management: Foster long-term relationships with clients to enhance customer retention and satisfaction.

• Licensing: Must possess or be willing to attain a Property & Causality and/or Life & Health insurance license.
• Bilingual: Armenian and English required
• Experience: Previous experience in insurance sales or customer service is preferred.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with clients.
• Customer-Focused: A genuine desire to provide exceptional service and exceed client expectations.
• Reliably Commute: Glendale, CA or planning to relocate before starting work