Customer Services Representatives - Federation of Italian American Organizations of Brooklyn

Customer Services Representatives - Marketing Department

We are seeking Customer Services Representatives to join our Marketing department at the Federation of Italian American Organizations of Brooklyn. As a Customer Services Representative, you will play a key role in providing exceptional service to our clients and supporting our marketing initiatives.

• Interact with customers to provide information in response to inquiries about products and services
• Handle and resolve customer complaints in a professional and timely manner
• Collaborate with the marketing team to promote products and services
• Maintain accurate records of customer interactions and transactions
• Assist in identifying opportunities for improving customer experience

If you are a customer-focused individual with excellent communication skills and a passion for delivering top-notch service, we would love to hear from you. Join us in making a difference in the community and helping us achieve our marketing goals!

Job Requirements for Customer Services Representatives at Federation of Italian American Organizations of Brooklyn

Please ensure that the job requirements for the Customer Services Representatives role in the Marketing department at Federation of Italian American Organizations of Brooklyn are clearly outlined and fall within the specified word limit of 200-300 words.

• Excellent communication skills
• Strong customer service orientation
• Ability to work well in a team environment
• Proficiency in using customer relationship management (CRM) software
• Attention to detail and accuracy
• Problem-solving skills
• Ability to multitask and prioritize tasks
• Flexibility to adapt to changing priorities
• Previous experience in customer service preferred
• Knowledge of marketing principles is a plus