Customer Specification Writer - Emerald Transformer
DeFuniak Springs, FL 32433
About the Job
Description
Customer Specification Writer
$50,000 - $65,000 / Yearly
Workplace Type: On-Site
Who We Are
With over fifty years of experience in the transformer services industry, Emerald Transformer is the premier solution for electrical equipment. Emerald provides a wide range of transformer services including remanufactured transformer stock, repairs, decommission, field technical services, parts, PCB disposal and recycling. Our national network of factories and service centers are strategically located to serve our broad and diverse customer base.
Emerald is committed to extending the life cycle of our customers’ equipment and protecting their capital investment. We partner with our customers to exceed their expectations by delivering valuable solutions. Emerald strives to have the lowest repair failure rate in the industry. We ensure the proper handling of any type of hazardous material in compliance with all federal and state environmental regulations.
Why work at Emerald?
When Emerald Transformer hires someone, we aren’t just bringing a new employee on board. We take our time to make sure we’re surrounding ourselves with those who share our core values and our devotion to quality, dependability, and environmental consciousness. We wouldn’t be where we are today without our Emerald team, and we’re thankful for each person who’s chosen to be a part of our journey as a company.
$50,000 - $65,000 / Yearly
Workplace Type: On-Site
Who We Are
With over fifty years of experience in the transformer services industry, Emerald Transformer is the premier solution for electrical equipment. Emerald provides a wide range of transformer services including remanufactured transformer stock, repairs, decommission, field technical services, parts, PCB disposal and recycling. Our national network of factories and service centers are strategically located to serve our broad and diverse customer base.
Emerald is committed to extending the life cycle of our customers’ equipment and protecting their capital investment. We partner with our customers to exceed their expectations by delivering valuable solutions. Emerald strives to have the lowest repair failure rate in the industry. We ensure the proper handling of any type of hazardous material in compliance with all federal and state environmental regulations.
Why work at Emerald?
When Emerald Transformer hires someone, we aren’t just bringing a new employee on board. We take our time to make sure we’re surrounding ourselves with those who share our core values and our devotion to quality, dependability, and environmental consciousness. We wouldn’t be where we are today without our Emerald team, and we’re thankful for each person who’s chosen to be a part of our journey as a company.
At Emerald Transformer, our employees are our lifeblood. They are the foundation of our business, so we provide employee benefits they can count on.
- Benefits: Your choice of three different medical insurance programs in addition to, life, vision, and dental insurance, a tuition reimbursement program, and a competitive 401K match incentive and vesting timeline. Our a-la-carte structure allows you to pick the best package for your needs.
- A 2nd Chance: Here at Emerald, we believe in second chances. That is why we accept and consider qualified applicants with criminal histories in a manner consistent with federal and local laws. We are committed to 2nd chance hiring! Only by working together can we create a better future.
- Supplemental Insurance: In addition to our standard plans, we offer tele-medicine, long-term and short-term disability coverage as well as legal services.
- Paid Time Off: Emerald Transformer employees receive vacation and sick pay annually.
- Career Pathing: We are growing and promote from within.
We’ve surrounded ourselves with a passionate team, determined to reach that same goal. We’ve been in business for over 50 years, and every day, we’re looking for new and more innovative ways to provide better service to our customers and grow our business.
Key Responsibilities
- Collaborate closely with customers, sales teams, and engineers to understand and document customer requirements for transformer products.
- Analyze technical and functional specifications provided by customers and translate them into clear, comprehensive documentation.
- Create detailed, accurate, and well-structured technical specifications for transformer products based on customer inputs.
- Ensure that specifications align with industry standards, regulations, and best practices.
- Work closely with cross-functional teams, including engineering, design, production, and quality assurance, to gather input and incorporate technical feasibility into specifications.
- Bridge the communication gap between customers and internal teams to ensure all parties have a clear understanding of project requirements.
- Maintain a centralized repository of customer specifications, ensuring version control and accessibility to relevant stakeholders.
- Update specifications as needed based on changes in customer requirements or internal design considerations.
- Review specifications for accuracy, completeness, and consistency, addressing any discrepancies or gaps.
- Conduct thorough quality checks to minimize errors and ambiguities in specifications.
- Communicate technical details and requirements effectively to both technical and non-technical stakeholders.
- Provide timely updates to customers and internal teams on the progress of specification development and any changes that may impact the project.
- Identify potential conflicts or challenges between customer requirements and technical limitations, working with teams to find suitable solutions.
- Stay updated with industry trends, standards, and technological advancements related to transformers to enhance the accuracy and relevance of specifications.
Skills Knowledge and Expertise
The ideal candidate will embody the following characteristics and possess the knowledge, skills and abilities listed below:
- Honest, trustworthy, and reliable.
- Hardworking.
- Physical ability to perform sedentary work, exerting up to 10 lbs of force occasionally.
- Excellent written and verbal communication skills, with the ability to convey technical information clearly and concisely.
- Strong attention to detail and ability to meticulously document complex technical specifications.
- Proficiency in using documentation tools and software.
- Problem-solving mindset with the ability to navigate conflicting requirements and find optimal solutions.
- Collaborative team player with the capability to work effectively in a cross-functional environment.
- Strong organizational skills to manage multiple projects and priorities simultaneously.
- Previous experience in technical writing, specification development, or a similar role in the transformer industry is preferred.
Equal Opportunity Employer
Emerald Transformer is an equal opportunity employer providing equal employment opportunities to applicants and employees without regard to race, color, creed, sex, gender, sexual orientation, gender identity or expression, religion, age, national origin, ancestry, physical or mental disability (including pregnancy), uniform service, veteran status, marital status, medical condition including genetic characteristics, or any other category protected by federal, state, or local law.
Source : Emerald Transformer
